Problems At JetBlue Anthony Campbell XBIS219 April 27, 2012 Mickey Hendon Problems At JetBlue The problems JetBlue faced Valentines Day of 2007 was purely technological. Management followed their protocols as they were supposed to up to the point where federal regulations and safety provided the best solution. Now on the other hand, the other airlines cancelled their flights in preparation for the storm, yet JetBlue remained as to stay in accordance with their “at all cost” policy,
Words: 279 - Pages: 2
Summarizing Thoughts In the case of the JetBlue disaster in 2007, management and IT did not work together in order to prevent a loss of 30 million dollars and more importantly a reputation. Before this incident occurred, management had made poor decisions by not allowing or innovating ideas that would have made this situation less expensive and a better experience for their customers. I also feel that the IT department should have been working with the management team by offering solutions and
Words: 264 - Pages: 2
Place Essay January 12, 2012 Rasmussen College Place Essay In June of 2010 I went on vacation to Cabo San Lucas, Mexico. It was the most beautiful place that I have ever been to. It was hot, the water was cool and clear, the food was great, and the people were amazing. The culture was also great, the colors in the paintings were bright and vibrant, and the sea life was gorgeous. Not only did I get to see the tourist part of Cabo, I also got to the see the poor and native side to it. The
Words: 344 - Pages: 2
trading scheme will likely increase cost and could past through to passengers or mitigated through other ways, and impact carriers credit quality over time. European airlines will most likely endure most of the impact by the new regulations. The International Air Transport Association (IATA), which represents major
Words: 1514 - Pages: 7
Effects of Quality Management on Domestic and Global Competition Introduction The effects of quality management on domestic and global organization have become an important factor in today’s competitive approach. In today’s global marketplace, even small companies find themselves being challenged by competitors from all over the world. It is important for businesses to adopt quality management programs to in order to continue improvements of products and services to meet customer needs
Words: 642 - Pages: 3
Professor: Dr. Pierre X. Camps Programme: MSc IBN Written by: Omar ABDEL-HAFEZ, Sihan Li Yuan Chen Tianjiao DU Crisis Communication Plan for Camel Dive Club & Hotel Crisis Communcations Plan for Camel Dive Club & Hotel Written June 26th, 2012 ABDEL-HAFEZ Omar Sihan Li Yuan Chen Tianjiao DU Revised June 26th ,2013 ABDEL-HAFEZ Omar Sihan Li Yuan Chen Tianjiao DU Tested August 7th, 2012 Statement from Management to employee Camel dive club and hotel is a service company that
Words: 2166 - Pages: 9
Melissa Renobato April 6, 2015 Case Study 6 Taking Responsibility: “High-Flying Labor Relations at Southwest Airlines” Based on the information provided the Phoenix policies for pay and benefits I find reasonable are that they pay part of the health insurance premiums and offer dental coverage. I like the automatic enrollment of life insurance and the option to purchase additional insurance for spouse and children. Also, the payments to the City’s pension plan from both employees and employers
Words: 338 - Pages: 2
This union-free workforce is due to the focus that Delta places on the people first. With the threat of unions always near, it requires Delta leaders to focus on employee morale and job satisfaction. The baggage handler workforce at the Atlanta airport is one group of employees that Delta currently struggles to keep motivated and satisfied with their job. It is a team of 1,000 employees who have one main task – ensure that the 100,000 checked bags each day gets connected with the passenger. This
Words: 619 - Pages: 3
Financial Implications Financial Implications Employee Budget All 12 managers attending the training will make a special pay rate. All managers are entitled to $25.00 per hour. All travel time are paid a maximum of 10 hours, which is $250 per person a day. Off days are paid a maximum of 8 hours, which is $200 per person a day. Training days are paid a maximum of 12 hours, which is $300 per person a day. The last remaining days are three off days and three travel days. Duration of pay
Words: 495 - Pages: 2
Strategy of JetBlue, a U.S. Airline. Introduction In early 2003, JetBlue Airways no – frills American airlines, posted a profit of $ 17.6 million for the first quarter of 2003. In the same period, the American airline industry announced losses of around $2 billion. JetBlue was one of the few bright spots in an industry which has been reeling under the woes of over – capacity and losses for over two years. The Company managed to succeed in a period when big names in the American airline industry
Words: 2120 - Pages: 9
