Free Essay

Administrative Roles in Health Care

In:

Submitted By jenn88
Words 582
Pages 3
Administrative Roles in Health Care

serves as the lifeblood for the organization providing key communication and information

professionals with 3 – 5 years of experience who view the role as a career – not just people who will ‘do’ the job.

no task was outside the scope of their role.

Take initiative on requests and inquiries

They may not be the employee who brings in the revenue for the company, but they do the tasks that take away valuable, billable time from the individuals that do bring in the money.

The social skills you must develop as an administrative assistant include:
• Listening skills: You must listen to what people convey, not just the words they speak. A potential client may give off signs that she’s ready to buy. Your boss may stress the importance of upcoming developments. Learn to decipher intentions and thoughts as best you can without making assumptions. Then use your good judgment to determine your next course of action.

• Communication skills: Your ability to convey and share information must be as keen as your ability to take in all kinds of clues and signals. Communication involves verbal communication and written communication as well.

• Adaptive and efficiency skills: The best administrative assistants assist people quickly, accurately and efficiency to get the job done well in the least amount of time.

questions:

"Do you have any doubts about my ability to succeed in this position?

Do you have concerns about me as a candidate? "

-Now is not the time to be over-confident, complacent, or too comfortable
-To be a productive team player.
-Love it when you have a plan or goal
-There are no bad employers or bad employees just a bad fit Q: what is the biggest challenge the company is facing or will face this year? Q: What would make me a better fit for this position? Q: What are my next steps?
-Company that I can build a long term career with
- Administrator impacts patient care
-Difference between a functioning healthcare facility and a non-existent one
-Administrators always have something to do(give examples) **decrease risk, improve care and employee satisfaction** Improvements not only make thing easier they make them better and distress the work tasks
-Program for Women Faculty Affairs Currently, women comprise more than 40 percent of the Memorial Sloan-Kettering faculty; among these women faculty, almost half are in the senior ranks (associate or above). The representation of women faculty at Memorial Sloan-Kettering, both overall and in the senior ranks, is significantly higher than the national data reported by the American Association of Medical Colleges (AAMC). Since the PWFA was created, approximately half of the individuals appointed to the Memorial Sloan-Kettering faculty have been women.
-In 2010 we greatly expanded our capacity to help patients with cancer regain physical function and a sense of well-being with the opening of the new Outpatient Rehabilitation Center, located in close proximity to the Rockefeller Outpatient Pavilion on East 53rd Street. Also in 2010, a state-of-the-art treatment center opened within Memorial Hospital. This facility — in which multiple medical disciplines practice in close proximity to one another — houses the novel Center for Image-Guided Interventions, a suite of endoscopy rooms, and new operating rooms for the Surgical Day Hospital.
-each department has a Green Team representative to raise awareness and encourage staff participation in sustainability initiatives. Working groups have been created to address issues such as reducing the amount of paper we use.

Similar Documents

Premium Essay

Human Resources Management Role

...Human Resources Management in Health Care HCS341 Human Resources Management in Health Care Human resource departments oversee everything and have their hands in everything that is vitally essential to a business. The key to any successful human resource manager is the ability to employ successful human resource strategies and tactics. Human resource strategies are regarded as most important, as it refers to an organization’s use of their human resources as an approach to effectively use its people efficiently to accomplish their goal; human resource tactics are policies used to further an organization’s strategic goal (Gomez-Mejia, Balkin, & Cardy, Chapter 1: Meeting Present and Emerging Strategic Human Resource Challenges, 2010). How human resource managers in health care stay up to date with the times, as well as the shift of how the role of the human resource manager is viewed will be discussed in this paper. Staying Innovative Human resource managers must find innovative ways to keep up with the growing challenges of the healthcare field and the business standpoint. Some of these challenges include, but are not limited to: an ever changing field of work; overhead costs; diversity, which is now required in most businesses; and a very important one not to forget, technology (Gomez-Mejia, Balkin, & Cardy, Chapter 1: Meeting Present and Emerging Strategic Human Resource Challenges, 2010). If one does not have a website or ways to reach customers on a technological...

Words: 675 - Pages: 3

Premium Essay

Health Informatics

...of cost-efficient and quality health care. With the help of different types of information systems in healthcare service organizations, they have become able to contribute in better health service management and delivery of quality healthcare (Blum, 2012). Use of different information systems also affirms the knowledge base necessitated for clinical and administrative decision making as discussed here in this paper. Description of different Categories of Information Systems Clinical: Information Produced: A clinical information system (CIS) is a compilation of a variety of information technology applications that allows for a central repository of information associated to patient care throughout distributed locations. This repository comprises the patient's history of sicknesses and his/her interactions with care providers by encryption of knowledge competent to assist clinicians determine about the patient's state, treatment options, and wellness activities (Sittig et. al., 2002). The repository also converts the position of decisions, actions ongoing for those decisions, and applicable information useful to perform those actions. As well, the database also produces information about the patient, including his/her genetic, environmental, and social contexts. Users of the System: Key users of this system and information produced by it are health care providers, clinicians, nurses...

Words: 1548 - Pages: 7

Premium Essay

Ethics

...ethical theories and principles. 1.3 Describe problem-solving methodologies. Readings Read Ch. 1 of Health Care Ethics. Read Ch. 1 & 2 of Medical Law and Ethics. Read this week’s Electronic Reserve Readings. Read the Week One Read Me First. Participation Participate in class discussion. 4/10/2014 1 Discussion Questions Respond to weekly discussion questions. 4/10/2014 1 Nongraded Activities and Preparation Ethics Case Study Begin working on the Ethics Case Study due in Week Two. Learning Team Instructions Begin working on the Code of Ethics Paper due in Week Three. Review the Week One objectives and discuss additional insights and questions that may have arisen Individual Health Care Ethics Matching Exercise Complete the Health Care Ethics Matching Exercise, located on your student website. Match keywords commonly used in health care ethics to the definitions on the page. Discuss the exercise in class and turn in your answer sheet to your facilitator. 4/10/2014 15 Week Two: Application of Ethics Within Individual Organizations Details Due Points Objectives 2.1 Describe ethical principles used in health care organizations. 2.2 Explain the relationship between an organization’s culture and ethical decision-making. 2.3 Recognize the role and importance of ethical values within an organization. Readings Read Ch. 3 & 5 of Health Care Ethics. Read Ch. 8 of Medical Law and Ethics. Read this week’s Electronic Reserve Readings. Read the...

Words: 751 - Pages: 4

Premium Essay

Hcs Syllabus

...Week Two: Application of Ethics Within Individual Organizations | | Details | Due | Points | Objectives | 1 2.1 Describe ethical principles used in health care organizations. 2.2 Explain the relationship between an organization’s culture and ethical decision-making. 2.3 Recognize the role and importance of ethical values within an organization. | | | Readings | Read Ch. 3 & 5 of Health Care Ethics. Read Ch. 8 of Medical Law and Ethics. Read this week’s Electronic Reserve Readings.Read the Week Two Read Me First. | | | Participation | Participate in class discussion. | 4 of 7 days/wk | 1 | Discussion Questions | Respond to weekly discussion questions. | DQ 1: Day 2 (June 6, 2012) DQ 2: Day 4 (June 8, 2012) | 1 | Learning Team Instructions | Continue working on the Code of Ethics Paper due in Week Three. Review the Week Two objectives and discuss additional insights and questions that may have arisen. | | | Individual Ethics Case Study | Resource: Ethics Case Study Grading Criteria on your student website Read the case study in Ch. 4 of Medical Law and Ethics that begins, “Jerry McCall is Dr. William’s office assistant.” Prepare a 700- to 1050-word paper in which you answer the following questions: Does Jerry’s medical training qualify him to issue this refill order? Why or why not? * Would it make a difference if the medication requested were for control of high blood pressure that...

Words: 1206 - Pages: 5

Free Essay

Hipaa Compliance Laws

...Week1- Assignment2 In the table below, identify compliance laws that are applicable to a large public health care organization. In the second column, include a description of each law. In the third column, justify your rationale for including the law by indicating why it applies to a large public health care organization Answer: Compliance Law | Description of the Compliance Law | Rationale for Including this Law | Title1 Health Care Access, Portability, and Renewability | offers protection of health insurance coverage without regard to pre-existing conditions | offers protection of health insurance coverage without regard to pre-existing conditions | Title II Preventing Health Care Fraud and Abuse,Administrative Simplification; | provides requirements for the privacy and security of health information | | Privacy Rule | •Provide information to patients about their privacy rights and how the information can be used.•Adopt clear privacy procedures.•Train employees on privacy procedures.•Designate someone to be responsible for overseeing that privacy procedures are adopted and followed. | It regulates the use and disclosure of PHI by covered entities. A covered entity, for example, includes health care providers, health plans, and health care clearinghouses | Security Rule | IT contains three broad safeguards. These safeguards include the following:•Administrative safeguards •Technical safeguards •Physical safeguard | The Security Rule provides for the confidentiality...

Words: 877 - Pages: 4

Premium Essay

The Roles of Human Resource Management

...The Roles of Human Resources Brandy Feagle University of Phoenix HCS/341 Frank Davis June 07, 2011 THE ROLES OF HUMAN RESOURCES Companies and organizations across the globe utilize Human Resource Managers (HRM). Businesses that pertain to the health care industry also utilize HRM’s. The Human Resource Department for an organization may be portrayed as the back bone of the company or business by its employees and staff. The Human Resources Department is responsible for several tasks involving public relations, employee relations, employee recruitment, employee pay wages, employee hours, and multiple administrative tasks. Motivating staff may also play an important role in HR Departments globally. Tasks or assignments do not differ too much from other businesses that do not pertain to the health care industry. Differentiating between health care regulations, ethics, morals, and values is an important trait to understand when deciphering management in the health care industry or management in a normal business setting. Human Resource Managers in any company must be able to multitask. The management of human resources is of crucial importance in enabling the delivery of efficient and effective services (McHugh, 2007). HRM’s analyze the factors regarding the business or corporation and relay findings to the public. In the health care field, this is an important asset to the business, staff, and the public. Public awareness allows understanding of the problem or issue that...

Words: 985 - Pages: 4

Premium Essay

Evolution of Health Care Information Systems

...Evolution of Health Care Information Systems Since the early 1980s, the U.S. health care system has experienced a rapid growth in the sector of health care information technology. This growth can be viewed as an attempt to standardize our fragmented health care system. The health care information technology is no longer an option but a necessity to be compliant with the mandated federal regulations. President George W. Bush in 2004 asked health care providers to implement Electronic Health Records (EHR) by 2014. The Joint Commission for the Accreditation of Health Care Organizations (JCAHO) and Health Insurance Portability and Accountability Act (HIPAA) also joined this initiative by asking health care providers to be compliant with the new legislation. Many community-based physician practices previously reluctant to embrace technology are realizing the benefits of the health care information systems, such as computerized physician order entry (CPOE), electronic medical records (EMR), tele-medicine, complex disease management, and automated billing systems. The purpose of this paper is to compare and contrast a contemporary health care facility with a health care facility of 20 years ago. Additionally, the paper will identify at least two major events and technological advantages that influenced the current health care information system (HCIS) practices. Definition of Health Care Information Systems Prior to discussing the evolution of HCIS in the last two decades, it would...

Words: 1550 - Pages: 7

Premium Essay

Factor Analysis of Increasing the Rate of Nurse Retention in Taiwan

...contribute to a health system's successful retention of nurse managers. This study is the first of a series that will provide the foundation for developing the nursing organization as a "health-promoting organization." The background and significance, theoretical framework, study findings, and executive strategies are discussed. The results and implications are intended to guide executive strategies, including organizational interventions, to build the nursing organization for quality patient care and positive working environments. Background and Significance The glue that holds the hospital together are the first-line managers. However, these managers are caught in a crossfire. Torn between multiple needs — patient, the staff, and the administration — nurse managers have been downsized and stretched over multiple units (Curtin, 2001). Nurse managers responsible for multiple units are severely challenged to maintain the needed blend and balance of clinical and business management, which is essential to staff nurse retention. Report after report identifies the importance of the nurse manager in retaining nursing staff (Boyle, Bott, Hansen, Woods, & Taunton, 1999; Corser, 1998; Cullen, 1999; Flannery & Grace, 1999; Fletcher, 2001; Kerfoot, 2000; Leveck & Jones, 1996; Slaughter, 2002; Taunton, Boyle, Woods, Hansen, & Bott, 1997). Further, staff nurses report burnout and dissatisfaction with their jobs and a concern about decreasing quality of care (Aiken et al.,...

Words: 4465 - Pages: 18

Premium Essay

Role and Functions of Law

...Role and Functions of Law Name LAW 421 October 10, 2012 David C. Cory, J.D. Role and Functions of Law The paper will discuss the most important function and role in law in the health care field, and the important aspects related to health care. Along with how the laws, and functions affects today’s patients and the physicians. Laws are established by the government to create a improve society and business relations. Laws also are put forth to have ethical standards in business, and expectations are supplied through these laws. Therefore, so that no one takes advantage of another individual, which in turn leads society to follow the rules and regulations. Classification of laws There are abundant kinds of laws these include; constitutional, administrative, and common law. The constitutional law exits in the state and federal level. Each state has its particular structure that maximum basis of law within the state’s limitations (Melvin, 2011). Administrative law is made by the government agencies with ordinances to local statute distributed by local legislature. Administrative law is the foundation of law that approves the implementation of power by the executive branch, and independent government agencies. Common law is based on similar facts from a previous case, and has particularly not distributed by the legislature. Congress passed the Whistleblower Protection Act in 1989 (Whitaker, 2007). Legislation intent was to increase security for the principles of federal...

Words: 1194 - Pages: 5

Premium Essay

This Is Lame

... | | |College of Natural Sciences | | |HCS/325 Version 1 | | |Health Care Management | | |April 10, 2012 – May 14, 2012 | Copyright © 2010 by University of Phoenix. All rights reserved. Course Description The course explores fundamental concepts of management theory as applied to health care. Students will examine the organizational structure of the health care delivery system and administrative processes such as planning, problem solving, decision making, and quality productivity improvement. Emphasis will also be placed on the major issues and problem areas confronting health service administrators. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to...

Words: 2181 - Pages: 9

Free Essay

Proffessional Plan

...Medical administrative assistants use a variety of organizational skills, industry-relevant knowledge and technology to efficiently manage the front office of a healthcare service provider. They are often employed by medical facilities, physicians’ practices, hospitals and nursing homes. While medical administrative assistant duties vary by employer, professionals in this field typically perform a variety of tasks to support the medical team with administrative functions and care of patients. They may use their medical administrative assistant training to update medical histories, transcribe treatment notes, arrange for patient hospitalization, process insurance forms and oversee inventory of office and medical supplies. Necessary Qualifications The candidates for the job as a medical administrative assistant are required to possess: 1. Sufficient experience 2. Strong communication skills Education Requirements Hospitals and health institutes require sound educational background. 1. Certified Medical Administrative Assistant (CMAA) credential from the National Health career Association (NHA). 2. Medical administrative assistant requirements often include solid interpersonal skills, proficiency in written and verbal communication, and good spelling and grammar. Strong organizational skills and the ability to work independently are also important attributes for aspiring medical administrative assistants. Major Responsibilities The major responsibilities of...

Words: 333 - Pages: 2

Premium Essay

Cooper Green Hospital and the Community Care Plan

...Cooper Green Hospital and the Community Care Plan LeWanna Harvey Dr. Michelle Rose Health Services Administration Capstone July 21, 2013 Cooper Green Hospital and the Community Care Plan Discuss six unique problems associated with delivering health care to an indigent population. In the United States it has been estimated that at least 48 million Americans are under insured or uninsured. Health care is a luxury indigent population cannot afford. Some families are made to choose shelter over health care and government assistance is not an option (Swayne & Ginter, 2009) When a family member becomes sick, the hospital emergency room becomes a walk-in clinic to treat minor illnesses, the waiting room is usually overcrowded and this results in extensive waiting times to be seen by a health care provider. The changes in the United States heath care system was occurring dramatically and pervasively managed care was altering how providers interacted with patients, funding for care was being restricted and many health care systems were using non-physician providers to cut costs (Swayne & Ginter, 2009) With rapid changes in the US health care system and funding, Cooper Green Hospital was forced to make changes that had a negative impact on the hospital. Cooper Green Hospital was considered one of the safety net providers across the United States and they are to provide medical care to the poor and uninsured (Swayne & Ginter, 2009) Safety net...

Words: 1757 - Pages: 8

Premium Essay

Administai

...Administrative Ethics Pamela Foreman HCS/335 May 20, 2012 Tracey A. Gomez Administrative Ethics in Healthcare There are many issues surrounding the health care crisis in America today. As we learn about the role of administrators in the health care field, these issues are important in the decisions we make as health care professionals. Those that study to assume the role of a physician should pay close attention to the issues that current physicians are facing financially. Independent practices have begun to see serious financial issues due to the rise in business and drug costs as well as the decrease in Medicare reimbursements (Green, 2012). In a report published by CNNMoney, physicians in private practice are having an extremely hard time staying in business in the current economy and the future does not look any better with the changes projected in the federal budget. Medicare physicians can look forward to their pay being cut by 27.4% (Kavilanz, 2012). The best doctors in the country have already sacrificed receiving a personal salary so that they could pay staff and stay in practice. Many of these physicians are contemplating bankruptcy or leaving medicine all together. If these physicians begin to file bankruptcy, many Americans could be left without any health resources that are vital to their communities. One of the main contributing factors to this issue is the oncologists that were once allowed to profit from drug sales. They...

Words: 1149 - Pages: 5

Premium Essay

Contemporary Healthcare and Is

...In contemporary healthcare, what is the role of information systems on productivity? Table of Contents Introduction 1 Literature review 2 Problem analysis and discussion 3 Electronic Health Records (EHR): 4 Computerized physician order entry (CPOE): 8 Conclusion 9 Recommendation 10 References 11 Introduction The healthcare industry is undergoing a drastic change in the modern world where the imprints of information technology (IT) are expanding and the combination of these two industries is leading to a new era of computerized hospital information systems. Baker (2008). The importance of information technology cannot be over emphasized for two major reasons, first, where a high level of accuracy is required (which can be fulfilled by digital mediums) and second, where a large size of transactional data exists and the requirement of analyzing this data supersedes (which can be fulfilled by having large databases and analyzing them using IT tools). There are numerous IT based applications in the environment and it has really become a challenge for the CTO of a healthcare facility to decide over the progressive plan for adoption of IT based systems in the purview of health information technology (HIT), computerized physicians order entry (CPOE), electronic health record (EHR) and many other similar programs found across the world. The primary question raised against any kind of IT investment is “how the proposed IT system will improve productivity...

Words: 2728 - Pages: 11

Premium Essay

Administrative Ethics

...Lillian Bentley Administrative Ethics Paper HCS/335 June 2, 2014 Professor Beryl Keegan Administrative Ethics It is important that each person working in the health care field knows their role and the functions of their job title. In some cases, employees may be tasked with extra job function, but it is important that they are properly trained for the role they are tasked with, because patient privacy can be at risk. Many times if the employee was not properly trained management can become liable for whatever damage was done. Located in Virginia, Bon Secours a seven-hospital health system recently announced that some 5,000 former patients had their protected health information compromised following an electronic health records data breach. Two members of the patient care team accessed patients' medical records in a "manner that was inconsistent with their job functions and hospitals procedures and inconstant with the training they received regarding appropriate access of patient medical records," according to a notice on the health system's site (Lubell). In this particular case, the employees involved in this incident have been terminated from their positions, and According to system officials, local and federal law enforcement agencies have formed The Peninsula Task Force to work with Bon Secours to thoroughly investigate this matter and to determine if any patient information may have been used illegally. This situation was unfortunate for the employee's involved...

Words: 1085 - Pages: 5