...Teddy's Supplies' CEO has asked you to advise him on the facts of the case, and your opinion of their potential liability. He wants to settle the case. Write a memo to him which states your view of whether the company is exposed to liability on all issues you feel are in play. Include in your memo any laws which apply and any precedential cases either for or against Teddy's case which impact liability. Include in the memo your suggested "offer of settlement" to Virginia. Back up your offer using your analysis of the case against Teddy's. Virginia Pollard, sex discrimination claim filed against Teddy’s Supplies, the facts are follow: Ms. Pollard was the only female working in a warehouse with a male supervisor and all-male colleagues. After her relocation to the warehouse, Ms. Pollard was subjected to numerous inappropriate pranks that were not of a sexual nature. On two occasions, Ms. Pollard was sexually harassed when one of her coworkers bent her over his lap and spanked her. The second incident occurred when Mr. King, her immediate supervisor, and another employee put a sign on up that read “HARDHACT REQUIRED/BRA OPTIONAL and encouraged Ms. Pollard to do as the sign said. She refused. As she was walking away, Mr. King promised not to report her to management, upon which she lifted one side of her shirt in the back and exposed part of her bra on the backside. Prior to this incident, in July 2008, Mr. Pollard states that she informed Mr. King that she felt like she was...
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...115 Double loop learning in organizations By uncovering their own hidden theories of action, managers can detect and correct errors Chris Argyris Why are employees reluctant to report to the top that one of their company's products is a "loser" and why can't the vice presidents of another company reveal to their president the spectacular lack of success of one of the company's divisions? The inability to uncover errors and other unpleasant truths arises from faulty organizational learning, says this author. Such habits and attitudes, which alJow a company to hide its problems, lead to rigidity and deterioration. The author descrihes how this process can be reversed hy a method he calls double loop learning. Chris Argyris is James Conant Professor of Education and Organizational Behavior at Harvard University, and is the author of numerous publications on executive leadership and organizational effectiveness. Several years ago the top management of a multibillion dollar corporation decided that Product X was a failure and should be dropped. The losses involved exceeded $ioo million. At least five people knew that Product X was in serious trouble six years before the company decided to stop producing it. Three were plant managers who lived daily with the production problems. The two others were marketing officials, who perceived that the manufacturing problems could not be solved without expenditures that would raise the price of the product to the point where...
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...second page listing the documents/actions submitted, and the first page of each action submitted. All documents/actions must be answered/processed within three working days of receipt. b. Receiving Pay Inquiries: ALL Pay Inquires, regardless of how they are submitted (either through PAC/S-1, via walk-in, email, or telephonically), must be researched and answered within three working days and properly dated (date stamp when received on upper left hand corner and date when answered next to signature of pay clerk). All DA Forms 2142 must be completed in full and signed by the authorized individual (Unit Commander or individual Soldier) and include the corresponding printed name and/or signature block as applicable. (1) UTM: Pay Inquiries...
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...try to get individual managers to be more aware of the legal requirements of staffing systems and to take steps to ensure that they themselves engage in legal staffing actions? It’s extremely important that company’s today and various areas of HR keep up with the local laws and those laws that impact legislation and how their business is run, this will protect the organization from costly penalties. The legislation states that the Human resources managements must comply with all safety, health regulations for all employment agencies. Usually this includes local, state and federal laws that simply pertains to human resources in benefits, labor relations, recruitment, and termination. This also includes employees hired locally, management of employee and employee travel. For example, in the health industry for consultants that usually travel for EMR implementation, human resources usually deals with signing contracts, implementing HIPAA training course and following the rules and guidelines for each state. With the increasing globalization large organizations handling business internationally usually set up overseas. If I was the HR manager in charge of a company, there would be several ways which the awareness can be created about the legal requirements of staff system. For instance, I would send out a memo that communicates the need and importance we all need to be aware of when it comes to legal requirements and to be sure that we as managers are also being compliant and...
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...the grade book for grading. Your role in answering the questions: You are the independent Human Resources Consultant hired by Teddy's Supplies to help explain to the company what the case against them will entail. You have gleaned the facts from your investigations into the situation to date. You have never talked with Virginia Pollard. The case is currently in the appeals stage and the company executives have some questions for you. Answer them using the most recent legal information you can find. 1. Teddy's Supplies' CEO has asked you to advise him on the facts of the case, and your opinion of their potential liability. He wants to settle the case. Write a memo to him, which states your view of whether the company is exposed to liability on any issues you feel are in play. Include in your memo any laws which apply and any precedential cases either for...
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...SUBJECT: Ongoing Maintenance Memo Thank you for contacting me about continuing maintenance for New Century Wellness Group. However, I wanted to send some clarification as to what you may mean by maintenance. There are several different types of maintenance that can be done and are as follows. 1. Corrective Maintenance - is the process of diagnosing and correcting errors in a system. I have received messages from the New Century staff stating that they are experiencing slow response times at certain times of the day, which I have come to conclusion that it is due to a high server volume. Although this may not seem critical, it has been stated that this slow response time is causing employees to have difficulty keeping up with their workload. If the server continues to be overloaded, the heat caused from hardworking electronics could damage some of the hardware components of the system, causing permanent damage. Many errors that require corrective maintenance are the result of programming errors that need to be addressed quickly for daily business functions to continue effectively. As amazing as it would be to have a perfect product on the first install, software code can be very complex, and so even diligent...
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...also uses these rankings to decide to what companies they should give their business; however, should they? Is there an intrinsic value in these rankings, or are they subjective? Should a business set a specific ranking on a list like this as a standard to be met? Support your assertions. MGT 521 Week 5 DQ 3 The text states that a multinational corporation may need to adapt its control measures across the different locations where it operates, to ensure each measure is relevant in each location. Given this, how can a manager at the home office recommend appropriate actions to reduce performance gaps for the other locations? Is this possible? Explain and support your answer. MGT 521 Week 5 DQ 4 How has the Sarbanes-Oxley Act (SOX) changed the system of corporate governance in publicly traded organizations in the United States? How has SOX adjusted the decisions managers must make when recommending actions to reduce performance gaps? MGT 521 Week 5 Individual Team Leadership Your manager tells you about a new department the company will be adding that is part of the company’s strategic plan to enter a particular market segment. Your manager would like you to manage one of the teams in this new department. Your manager has put together the team you will be managing. Your new team consists of the members of your current Learning Team. To be successful in the new market...
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...duties, act as symbolic leader. Example; Greet visitors, sign legal documents, attend ribbon cutting ceremonies, host receptions. Leader: Direct and motivate subordinates, select and train employees. Examples; Includes almost all interactions with subordinates Liaison: Establish and maintain contacts within and outside the organization. Example; Business correspondence, participation in meetings with representatives of other divisions or organizations. Informational Monitor : Seek and acquire work-related information. Example; Scan/read trade press, periodicals, reports; attend seminars and training; maintain personal contacts Disseminator : Communicate/ disseminate information to others within the organization Example: Send memos and reports; inform staffers and subordinates of decisions Spokesperson :...
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...management was considered as an art of ‘managing men’ and hence the term “manage-men-T.” management consisting of a significant number different functions to accomplish tasks successfully. In the other word, management is about ‘getting things done’. However, it is the way and the process of how achieve to targets or goals and it is in this regard that management is considered an art. COMMUNICATION:In some way, Rousseau (1972) pointed out “A real knowledge of things may be a good thing in itself, but the knowledge of men and their opinions is better, for in human society.” ~~~And much later, management scholar, Peter Drucker (1993) defined management as “Supplying knowledge to find out how existing knowledge can best be applied to produce results is, in effect, what we mean by management. But knowledge is now also being applied systematically and purposefully to determine what new knowledge is needed, whether it is feasible, and what has to be done to make knowledge effective. It is being applied, in other words, to systematic innovation.” (Drucker, 1993) From the above two definitions, it is clear that management is a creative as well as a systematic flow of knowledge that can be applied to produce results by using human as well as other resources in an effective way. Management has not been limited to managing human resource; management today has been segregated into various branches like financial management, strategic management, operations management, time management...
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...area of responsibility. The manager should also be able to plan, set goals, lead and organize the activities and resources pertinent to his or her roles of responsibility; therefore, there should be five key management functions a manager should be able to accomplish: Plan, Organize, Staff, Lead and Control (Dawn, 2003). The first primary key function of a manager is planning. A manager should be able to plan and set goals for his or her team or department .The manager should be able to take steps in moving toward the goals he or she establishes and evaluate if the steps are working or if there needs to be corrective action (Dawn, 2003). The manager should be able to come up with different solutions for the problems that are encountered in pursing those goals. A manager should have the appropriate skills to document clearly the team or departmental goals, actions, plans and strategies. Planning also involves planning at a level that includes the smaller picture stuff at a practical tactical level (Dawn, 2003). Following the planning stage, the manager has to utilize his or her organizational skills, which is the second key function of a manager A manager should have good organizational skills. A manager should be able to organize people and resources, coordinate specific activities and manage activities and disorder when things aren't going as planned. They must be able to delegate authority when needed and ensure the tasks are distributed equally to the people with...
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...Memo Policy# : XX-110 Date Effective: 06APR2009 Version: # of Pages: 1 Purpose: To designate responsibility and accountability to an executive level person in the company if other then President/Owner. Policy: The President/Owner shall act as and perform all functions of the Compliance Officer. Procedure: 1. Review all Fraud Awareness Policies and Procedures on an annual basis. 2. Monitor claims for denial and audit the billing records on a quarterly basis. 3. Perform all Fraud Awareness training for all staff upon hire and then annually. (This could be performed by an outside Consultant). 4. All suspicious activity will be reported to the Compliance Officer who may investigate and take any necessary corrective action. *Please See Attached Document Titled “Corporate Compliance Plan” Approved by: ______________________________________________ Date: _____________________ End of Document Conflict of Interest / Ethics Policy# : CC-102 Date Effective: 06APR2009 Version: # of Pages: 1 Purpose: To secure a proper business environment and promote ethical conduct. Policy: All staff should conduct business in an ethical manner. No employee should engage in any activity construed as direct competition to the company or accepting financial gain through that activity. Any relationship with other business entities must be within the law and regulations. Procedure: 1. The governing board is...
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...Incident Priority Ranking Matrix and or other tools as defined in the ITSM Incident Management Process and the ETO P1 Incident Proceedure. 3.1.3 ITSM maintains the final authority to assign incident ownership and stratification level. 3.1.4 ITSM will notify stakeholders of critical incident events using the Critical Incident Communication Process Map, ITSM Incident Management Process, and or the ETO P1 Incident Proceedure. 3.1.5 ITSM will conduct communication and training on the Critical Incident Management Policy for all support resources as required. 3.2 Incident Owner 3.2.1 The Incident Owner (Support Group Manager) is responsible for monitoring and recording recovery efforts, reporting on the incident status, and all follow-up corrective actions. 3.3 Affiliate, Operational, or other Corporate P1 response teams 3.3.1 Affiliate, Operational, or other Corporate P1 response teams and will monitor every critical incident and initiate, as appropriate, per their individual governing policies. (See Critical Incident Communication Process Map) 3.4 Support Resources 3.4.1 All Support Group Members will respond and be available as guided by the ETO On-Call Standards document. 3.4.2 Support Group Managers will define and document a Team On-Call Policy for their specific group, where appropriate, as guided by the ETO On-Call Standards document. 4.0 POLICY REQUIREMENTS 4.1 Incident Reporting and Recording 4.1.1 All Incidents will be immediately reported to the ETO Service Desk. 4...
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...Whistleblowing and Sarbanes-Oxley Lulu Rodriguez-King LEG 500 – Law, Ethics, and Corporate Governance Strayer University Prof. Karina Arzumanova January 25, 2015 Whistleblowing and Sarbanes-Oxley A whistleblower is a person who exposes misconduct, alleged dishonest or illegal activity occurring in an organization. Whistle blowing empowers workers to speak up for principles and ethics and shine a light on unethical practices that can cause negative consequences for consumers, citizens and colleagues. Internal whistle blowing can be very valuable for an organization; reports of misconduct, given early and taken seriously, can avert disaster. Alternately, public whistle blowing has toppled and shamed many organization. Research finds that employees who are female, employees who are more satisfied with their jobs, and employees with longer tenure are somewhat more likely to say that they have reported observed misconduct. A supportive climate for whistle blowing is associated with both intentions to report and actual reporting behavior. Many internal whistleblowers fear retaliation from within their organizations for whistleblowing. Retaliation deters future whistleblowers; therefore, organizations need to design systems to both protect reporters and punish retaliators (Trevino). Recent Example of Whistleblowing While working as Director of Technical Accounting Research and Training in the Finance and Accounting department at Halliburton...
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...tables. Consults tax law handbooks or bulletins to determine procedure for preparation of atypical returns. Occasionally verifies totals on forms prepared by others to detect errors of arithmetic or procedure. Calculates form preparation fee according to complexity of return and amount of time required to prepare forms. January 2007 to January 2010 Prommis Solutions, LLC Roswell, GA Sr. Billing Analyst Generate invoices to be sent to clients from the Invoice Export Tool Bar. Generate credits as required into Great Plains and Casetrac. Produce report and daily audits from the billing system. Accountable for the activities and outcomes of the Financial Services team(s), taking corrective action where...
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...Cover Memo for Team Member Packet (Template) DATE: TO: Inspectors FROM: (Team leader) SUBJECT: Lab inspection at (name of laboratory) Enclosed please find your packet for the inspection at the above-referenced laboratory on (date). Before the inspection, we’ll have a meeting of the team to go over logistics and answer any questions you may have. (Enter Date, time, and location of pre-inspection meeting) Travel arrangements are as follows: (Enter Travel and hotel arrangement, etc.) The inspection will begin at (Enter Time inspection will begin, etc.) In preparing for the inspection, I recommend that you review sections pertinent to your area(s) in the CAP’s Laboratory Accreditation Manual at www.cap.org; from the home page, select Laboratory Accreditation; select Information for Inspectors; select Laboratory Accreditation Program Manual. Print out the appropriate pages. Before the inspection, please also review: 1. The test list and the performance of the laboratory on proficiency testing. The printout entitled Variant PT Performance by Laboratory lists PT scores of less than 100% for the last two years. I recommend that you focus on these during the inspection to determine if appropriate corrective action has been taken. The laboratory should have copies of PT exception reports completed by the laboratory and approved by the CAP for items with an asterisk. During the inspection, verify that the laboratory is either participating...
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