...Q;1: According to Maslow’s hierarchy of needs theory and David McClelland’s acquired needs theory identify and justify which needs dominate the 5 team members and the team leader. Answer: Maslow’s hierarchy of needs theory: Team Leader | Belongingness Needs | Self-actualization Needs | Justifications | Melissa Richardson | HighlyDominating | Moderate to High | * Richardson had personality more like an agreeable person. She was highly dominated by social needs. In belongingness she preferred friendly environment and her acceptance in team and affection as well. For example she kept thinking of pizza lunches and ice cream in Friday afternoons after achieving sale targets. She also preferred to build good communication with her team. When she came at Phoenix she was expecting a protocol from her group members and her boss Campbell. She was so social and friendly that Ruiz did easily convince her to take his resume for higher designation through his good skill of communication or while conversing friendly with her. * She was moderate to high in self-actualization because she was putting her potential to cope with her job. She had a goal too to achieve, she wanted to make phoenix one of the best sales offices but somehow she distracted from her goal and instead fulfilling the requirement of this seat she was trying to accomplish her goal in other means like building good relations with others. | Team Members | Self-esteemNeeds | Self-Actualization Needs | Justifications...
Words: 5522 - Pages: 23
...Abstract The health care system is a complex part of the economy that emphasizes cost efficient methods of addressing the dynamic health needs of today’s population. The baby boomer generation is aging, and the cost of health care is at the forefront in the news. Case managers facilitate the process of navigating through the health care system to attain the proper treatment necessary for the patient, thus integrating a complex multidisciplinary health care system. Preparing new nurse case managers in this specialized field requires an advanced professional background based on education and experience. Keywords: case management, case manager, health care system The Growing Need for Case Managers The 65 years and older cohort in the United States will reach 20% of the population, reaching an estimated number of 80 million by the year 2050; while by the year 2020, a severe professional nursing shortage of two hundred and eight hundred thousand nurses is projected to occur. The discrepancy between the supply of nurses and the demand of health care services for an aging population is driving much emphasis on issues related to health care coverage, health promotion and prevention, and treatment of escalating chronic diseases that afflict this country, such as diabetes and dementia. The underlying message of this emphasis is the containment of health care cost, a burden patients will have to face when undertaking medical services, and revisions in...
Words: 1302 - Pages: 6
...Assignment 1: Starbuck’s Strategy MGT 500 Marcus Rowland October 18, 2014 Dr. Sandra Bryant Organizational culture is a term that has been used and defined in many different ways. Mainly organizational culture is the set of key values, beliefs, understanding and norms shared by members of an organization. (pg.75). A lot of companies use organizational culture to express to external factors what their organization truly believe and what is exactly important to them. A Company such as Starbucks expresses their key beliefs and values daily. Starbucks managers use this concept to understand the hidden aspects of organizational life. Starbucks, being an organization that deals with internal and external problems daily rely on these elements to cope with them. Starbucks visible values are well embedded with the company when you think of this organization. The Starbucks Logo is well known throughout and represents a green twin-tailed mermaid, known as Siren in Greek mythology. The Starbucks logo is so familiar the company has removed the company's name from around the logo and people can still easily recognize the logo as Starbucks brand. This reminds people who they are when customers see this mermaid. I However there are less obvious values that this company that are invisible and can only be perceived from what people believe and justify. For example one could interpret that Starbuck’s slogan is green because of their commitment to saving the environment and recycling. Starbucks...
Words: 769 - Pages: 4
...Make Versus Buy Case ABC Ltd. is a manufacturing company engaged in the manufacturing of valves. They have been in the business for last 3 years and have been manufacturing only one type of valves. They started their business initially with sales of 10,000 valves per month and now they have grown the volume to about 50,000 valves per month. They have been buying all the raw material for the valve and were doing all the manufacturing in house. Now they have established themselves in the market and are planning to expand and produce different varieties of valves. They have their plant in the main city and the total area of the plant is 50,000 sq. ft. Now if they want to expand and continue doing all the activities of manufacturing of all the varieties in house, they would need another 50,000 sq.ft. of the area. In the recent times, the land prices in the area have more than doubled in the last 3 years and still land is available with great difficulty. Mr. Mohan is the production head of ABC Ltd. and has been successful with the production and the level is continuously increasing. But in recent times, he is facing the problem of quality complaints which have gone up from average 0.2 % in previous 2 years to 0.5 % this year. Also, he is finding that there is a high level of dissatisfaction among the workers regarding workload as well as salary levels. The workers are regularly complaining about the over work. Although, Mr. Mohan has found...
Words: 528 - Pages: 3
...from Australia, South Africa and California. Their strengths are: better marketing, lowercosts, modern production techniques and increasingly good quality. Château Margaux has to reinforce its position if it wants to stay one of the leaders on the prestigious market of wines. China seems to be an alternative to Château Margaux. There is a keen interest in food and wine in China. The consumption of wine is massive and the development of the wine industry could be very promising. Indeed, Paul Pontallier, general manager of Château Margaux, said China is the world's fastest ever growing wine market and the company aims to position Château Margaux at the very top. What we plan is to position Château Margaux as a luxurious wine leader in China. For future, what we expect is that China represents Château Margaux’s second largest market the first next year and may become the first one from the two next years. Moreover, Gao Ming, vice president and Shanghai general manager of Ruder Finn Asia, claims that China is looking for prestige and luxury, that’s why Chinese luxury consumers would appreciate such a prestigious brand. (By: Erica Ng, China – Shanghai, Published: Aug 03, 2010) Château Margaux will keep the high quality and wine characteristics that make its famous reputation. It has to keep its French image, so like this it will be associated to French values and gastronomy, which are really seeking by rich Asiatic people. Some will buy because they are connoisseurs, others because...
Words: 327 - Pages: 2
...Case study: Warbings Office Systems Plc Background Warbings Office Systems is small but rapidly growing company, focusing on delivering and supplying office based products to a target market of small businesses in the U.K. and, increasingly, Europe. As the trend for homeworking continues much of their new business is in supplying office materials to individuals working from home. Currently offering some 18,000 different product lines in store and 39,000 via catalogue ordering, it intends to double its product turnover in the next three years by increasing its web-based ordering capabilities. With the marketing strapline ‘you need it we’ve got it’, Warbings aims to make office supply shopping as easy as possible for customers. Priding itself on being a ‘thoroughly modern company with old traditions,’ Warbings has used technology to evolve into a customer-focused business, striving to give each customer a ‘personal service second to none,’ with a variety of different, but easily accessible, ways of ordering and receiving products tailored to their individual needs. The more cynical of their staff occasionally reflect that the customers even dictate the lavatory breaks and bedtimes of the Warbings’ employees. Graffiti on one of the depot walls, that intriguingly reappears every time it is removed, says ‘you need it we bleed it’ and occasionally ‘Wosp stings’. The Warbings CEO is passionate about delivery and customer care and he is convinced that the way in which...
Words: 2614 - Pages: 11
...Lines. They offer widespread services in residential relocation, international moving, office moving, warehousing and distribution, delivery services, and custom logistics solutions to data backup and record storage services to motorcycle transportation. They have multiple locations throughout Central Illinois, St. Louis, MO, Milwaukee, WI, and Chicago, IL (Federal). The Federal Companies corporate headquarters is where the marketing, accounting/finance, billing, human resources, executive management, and information technology departments are located. The key decisions regarding personnel and promotions are decided by the human resources manager and his or her superiors when a position becomes available. When a new management position becomes available, notification is sent to the human resources department from the department manager and research is conducted if there are any internal candidates or if an advertisement is...
Words: 2669 - Pages: 11
...consultant on a short term basis to set-up appropriate systems in a network. She hasheard about various technologies and the efficiency achieved by computer systems and would welcomeadvice on the acquisition of hardware, software and network items to augment her existing systems inorder to meet the company’s growing needs. The company has a budget of £100,000 for this project. The company currently consists of the following departments (all located in the same open space office): The sales Manager who is responsible for dealing with Maritime companies. She is assisted by asales assistant, equipped with a laptop but with no ability to access the web. This department iscurrently the only one with a connection to the Internet and with access to the company’s commonemail. The General Manager who is responsible for the general operation of the company. She tradeswith suppliers all over the world in order to ensure the best prices of goods for the company’sMaritime shipping clients. For client communication, she uses plain telephone services and a faxmachine. She keeps all the clients’ invoices in an Excel file that has no access to the web or anybackup devices. The manager recently hired an assistant who was given a modern laptop, butagain with no ability to access the web. The company recently obtained funding to expand its operations. They will soon start hiring more people,and expand in an additional office that is located beneath their current...
Words: 545 - Pages: 3
...Summary This case, written by Bill George and Andrew McLean, discusses the company Amgen, a pharmaceutical company based out of Southern California. The company, under its CEO Kevin Sharer, was experiencing high growth, during 2005, and Kevin was looking at ways to keep his company growing into the future. Some of the things he was looking at was shifting the company from a science based pharmaceutical company to a marketing based one, what risks he would have to take to continue high growth, could his executive team keep up with company growth, and how would his leadership style have to adapt to continue growth. Most of all, he was thinking about who would succeed him as CEO. He had spent seven years understudying the previous CEO before taking the reins and he had to start to think about who would be capable enough to takeover for him and led the company into the future. Personal Takeaways - I enjoyed the quote from Kevin Sharer about MCI, “MCI was a highly political place where you had to be a good knife fighter, which I’m not.” I thought the quote was an interesting and maybe extreme take on office politics - I found it interesting that Kevin went to Amgen because he had no experience in the biotechnology field and he openly admitted that it took him his first five years on the job to really learn the technology that the company was producing. - I was impressed with Kevin’s commitment level to his job at Amgen. He had to completely change his ways in order to fit in...
Words: 465 - Pages: 2
...After taking the Emotional Intelligence Quiz the results indicated an above average score. By definition of the test it claims that the score means better than average scorers may tend to be better at understanding others emotions. When social and emotional conflicts arise a manager who scores in the better than average range handle a stressful and dramatic situations easier. In doing so the manager is in control of the problem. Using personal experiences to help their team cope with a problem could be one of the results as well. Catastrophic events happen to employees and a manger must be there to comfort, listen and put their selves in the employee’s shoes which will show and gain others trust over time. Applying Results as a Manager Some managers seem to forget how it is being at the bottom of the food chain. They tend to get a big head and ego which can result in bigger problems. Being able to relate to your team and understand each individual will only build trust, higher productivity and boost morale. A common problem in a workplace may deal with a manager not getting to know their team which can result in miscommunication and negativity growing among others. From personal experience having a manager who lived in another state who never kept in contact built up a wall of mishaps, less productivity and teammates not getting along. With...
Words: 403 - Pages: 2
...Kudler pretends to continue expanding her business throughout California, although, KFF has been confronting some difficulties lately which are preventing to grow. They are due some lack of strategic plan and not effective management. Furthermore, the company has geographic limitations, high payroll, and elevated cost of inventories for perishable products. Besides all problems cited, the biggest issue in this company is the concentration of administrative tasks held by Kudler such as ordering and selecting products, running to the cash register, hiring and firing employees, and sometimes even stocking the shelves. Consequently, in order to analyze the issues of her organizations, she spends much time doing a job that could be done by a manager. Another issue that is evident in KFF is the geographic limitations which prevent the increase financial chances. The stores (La Jolla and Del Mar) are not apart from each other (just 35 minutes on the freeway) considering that specific market; thus, sometimes they compete by themselves. Despite La Jolla continues being profitable, Del Mar hasn’t been able...
Words: 708 - Pages: 3
...universities, this amount was growing massively in the period between 1978 and 2012. In 2012 4 million more students enrolled in China than in the United States. This information is really useful but we believe something is missing. There is no explanation of how this could happen and why this growth was so rapidly. So we think that the authors should have explained this part more detailed. In fact, they should have explained what the differences where in the beginning in China compared to the United States and compared that to the differences later. With the help of this information we could have seen why the growth in China was so rapidly and why Chinese people started to enroll at universities. Secondly, we do not agree with the statement: “the best leaders are those with the broadest education in liberal arts”. Liberal arts is education that is not focused on specializing but on the entire package of management. We think that if every manager knows a little bit of everything that the quality of products and services would be relatively low because the managers do not have sufficient knowledge about specialized things, so without that knowledge they are not able to run the company or a specific division. So we think that managers should have specialized knowledge of their division or they should have sub managers who have that knowledge. Because if employees have difficulties or questions they should be able to ask their manager but if the manager is not specialized in that...
Words: 651 - Pages: 3
...\\ ANDHRA PRADESH BEVERAGES CORPORATION LIMITED HYDERABAD RTI ACT INFORMATION HAND BOOK A.P. BEVERAGES CORPORATION LTD., 9 & 10, Proh. & Excise Complex, M.J.Road, Nampally, HYDERABAD-1. 1 ::1:: ANDHRA PRADESH BEVERAGES CORPORATION LIMITED 1.0. INTRODUCTION: The Andhra Pradesh Beverages Corporation Limited (APBCL) was established in the year 1986 as a fully owned undertaking of the Government, with the main objective of supplying hygienic packed arrack to the licensees and is incorporated under Companies Act,1956. The Corporation had set up 22 field units for carrying arrack operations at capital outlay of Rs. 32.65 crores, various district locations with a total which includes buildings and civil works. The various fixed assets like Plant and Machinery other than buildings valued at Rs. 24.70 crores were transferred to the Corporation in the form of Debt and Equity in the ratio of 2:1. The authorised share capital of the Corporation is Rs.10 Crores and the paid up share capital as on date is Rs.833.37 lakhs. The erstwhile Arrack Bottling units are converted into IML Depots for the wholesale trading activities of IML & BEER. 2.0. OPERATIONS: 2.1. ARRACK PACKING OPERATIONS: (from 1-1-87 to 30-9-93) The Corporation commenced its commercial operations on 1-1-1987 and successfully handled the arrack packing operations from 1.1.1987 to 30.9.93 i.e. till the imposition of ban on arrack by the Government. 2.2. WHOLESALE TRADE OF IML & BEER: (from...
Words: 6218 - Pages: 25
...Campbell and Bailyn’s Boston Office: Managing The Reorganization Situation Analysis Ken Winston, the regional sales manager for the Boston office of Campbell and Bailvn, prepared presentation at the annual year-end meeting of the bond division’s leadership team. Because Boston office was the second largest office in the company, its sales group was used as a bellwether in the new products and management ideas. So, Winston put forward two changes about the company – Key account team (KAT) and a division-wide performance management. Based on these two changes, many salespeople in his division thought they’re unnecessary, even though it may not be work. Campbell and Bailyn’s fixed income division of sales and trading business was the fastest growing unit. It sold three types products. One of the products was the taxable bonds which were the biggest segment and sold mortgage-backed securities, high yield corporate debt, bond futures and options, government securities, and derivative products. Every division has different specialization salespeople. Also, salespeople had powerful customer relationships. Winston’s team included nine salespeople: five generalists and four specialists. Usually, generalists had large expense accounts to nurtured relationships. Specialists managed smaller accounts. Winston wanted to change the generalist team because it lost business to their competitors – lack of detailed product expertise. So, Winston created KAT, it not only increased effectiveness...
Words: 310 - Pages: 2
...Case study: Warbings Office Systems Plc Background Warbings Office Systems is small but rapidly growing company, focusing on delivering and supplying office based products to a target market of small businesses in the U.K. and, increasingly, Europe. As the trend for homeworking continues much of their new business is in supplying office materials to individuals working from home. Currently offering some 18,000 different product lines in store and 39,000 via catalogue ordering, it intends to double its product turnover in the next three years by increasing its web-based ordering capabilities. With the marketing strapline ‘you need it we’ve got it’, Warbings aims to make office supply shopping as easy as possible for customers. Priding itself on being a ‘thoroughly modern company with old traditions,’ Warbings has used technology to evolve into a customer-focused business, striving to give each customer a ‘personal service second to none,’ with a variety of different, but easily accessible, ways of ordering and receiving products tailored to their individual needs. The more cynical of their staff occasionally reflect that the customers even dictate the lavatory breaks and bedtimes of the Warbings’ employees. Graffiti on one of the depot walls, that intriguingly reappears every time it is removed, says ‘you need it we bleed it’ and occasionally ‘Wosp stings’. The Warbings CEO is passionate about delivery and customer care and he is convinced that the way in which...
Words: 2640 - Pages: 11
