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Organizational Behavior and Hrm


Submitted By DicksonM
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Organizational Behavior & Human Resource Management


Assessment 2: Individual Business Report




The role of human resources management is indispensable in Southwest Airlines and the Coca Cola Company. The department has the power of steering the companies to success and greatness. Indeed, this department deserve due attention because of the role it plays in the two organizations. However, the two companies, Southwest Airlines and the Coca Cola Company manage their human resources in somewhat different ways. Some of these ways employed by the company contravenes the conventional way of managing human resources. This paper therefore, made a critical evaluation of the human resources management of the two organizations. Apart from critically organizing the human resources management, the paper also highlights the organizational structure and change management issues in the two organizations. From this analysis, the paper claims that the because the two organizations operate in different industries, aviation industry and hotel industry, the manner in which the human resources management practices are conducted is unique for each of the organizations. It is also noted that each of the organizations has a distinct organizational culture. In the same note, it is observed in this paper that the two organizations have different organizational structure. Because of these differences, the PESTLE and SWOT analyses done are different for each of the organizations. In conclusion, the paper observes that depending on the organizational goals, the two organizations conduct their human resources management in distinct ways.

Table of Contents

Abstract 2

Table of Contents 3

Executive summary 6

Introduction 7

Background 8

Organizational Structures 9

Human Resource Management

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