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Quizs and Interactive Sessions - Information Systems

In: Computers and Technology

Submitted By fernleo
Words 2226
Pages 9
Q1: UPS
1
What are the inputs, processing, and outputs of UPS’s package tracking system?
INPUTS: barcoded label (which has all the information regarding addresses, names and other info of the packages, all of this translated into a barcode). PROCESSING: the DIAD. OUTPUT: the information about the package (which was firstly translated into a barcode) that can be read by the DIAD, and so, the DIAD displays the addresses, names, etc.
2
What technologies are used by UPS?
How are these technologies related to UPS’s business strategy?
The technologies used by UPS are data management technology, networking and telecommunications technology, IT infrastructure and computer hardware and software. These technologies are related to their business strategy because they will be able to be more efficient and maintain high levels of customer service, while keeping costs low (e.g. avoiding pakages to go to wrong locations).
3
What business objectives do UPS’s information systems address?
This UPS's information system addresses as objectives: operational excellence, customer and supplier intimacy and, finally, a competitive advantage.
4
What would happen if these systems were not available?
If these systems were not available, UPS would not be able to be so efficient, it would not serve customers that well, it would not be so productive and consequently, it would not be that competitive.

Q2: FEDEX
1
List the Business Processes displayed in the Video?
When a package arrives at the hub, it is placed in a conveyor belt. Then, it is scanned and measured by a light curtain. When it is scanned, it tells tons of information: who shipped the package, how much does the package weight, what is the destination, etc. After that scan, the package leaves the primary matrix and it will be sorted at least two more times, before it makes its way into an outbound container and,...

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